We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21days. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us.
FAQs
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We offer a 100 % money back guarantee, if the productis defective or damaged. We give you 30 days to send it back to us for a fullrefund. You must ship it back at your own expense, once we have received theproduct we will refund the full amount of your original purchase. PleaseInclude all a name and order number on the returned parcels.Please note: If you your package is on the way, you must wait for it to arriveand return it before receiving a refund.
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You are able to cancel your order with no penalty! Youmust cancel your order before it ships. If the item is already sent please useour easy return system to get a full refund.
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Shipping times vary as we do ship worldwide fromdifferent fulfillment centers based on your location. The average shipping timeis 15-25 business days.
Product Information
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Absolutely! We are here to help you make your home beautiful! Please send us an email to karl.alveoland@gmail.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
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Please contact us by visiting our contact page. will gladly be able to assist you with any questions relating to Orders, Order Modifications, Shipping, Returns, & Cancellations.